{"id":30370,"date":"2015-06-16T17:25:31","date_gmt":"2015-06-16T21:25:31","guid":{"rendered":"http:\/\/cogep.com\/?page_id=30370"},"modified":"2022-05-04T17:36:48","modified_gmt":"2022-05-04T21:36:48","slug":"support","status":"publish","type":"page","link":"https:\/\/www.cogep.com\/fr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-transform:none;\"><div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<h1>Support Personnalis\u00e9<\/h1>\n<\/div>\n<\/div>\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>COGEP offre des solutions performantes de gestion des actifs (GMAO \/ EAM) pour votre organisation. Nous savons que votre organisation \u00e9volue et que les changements au niveau des ressources humaines, des besoins et des objectifs am\u00e8nent constamment de nouvelles questions et de nouveaux d\u00e9fis.<\/p>\n<p>Avec son \u00e9quipe de support, COGEP met \u00e0 votre disposition des gens extr\u00eamement comp\u00e9tents qui sont aussi des gestionnaires de projets et des d\u00e9veloppeurs. Ils sont donc en mesure de conna\u00eetre les vraies r\u00e9ponses \u00e0 vos questions.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:3%;--awb-padding-bottom:3%;--awb-background-color:#ededed;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\" style=\"--awb-text-transform:none;\"><div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<h1>Voici ce qu&rsquo;inclut le plan de support<\/h1>\n<\/div>\n<\/div>\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<ul>\n<li>Appels de service illimit\u00e9s.<\/li>\n<li>Comprends gratuitement les mises \u00e0 jour.<\/li>\n<li>Comprends gratuitement les nouvelles versions.<\/li>\n<li>Support par t\u00e9l\u00e9phone.<\/li>\n<li>Support par courriel.<\/li>\n<li>R\u00e9ponse rapide aux demandes par la possibilit\u00e9 de connexion \u00e0 distance.<\/li>\n<li>Personnel de support comp\u00e9tent avec une connaissance approfondie de l\u2019implantation, le d\u00e9veloppement, la programmation, les r\u00e9seaux et les bases de donn\u00e9es.<\/li>\n<li>Contact avec un expert d\u00e8s le premier niveau de support, aucun transfert \u00e0 plusieurs personnes.<\/li>\n<li>Service de qualit\u00e9 par des sp\u00e9cialistes (COGEP poss\u00e8de une r\u00e9putation impeccable aupr\u00e8s de ses clients).<\/li>\n<li>Acc\u00e8s au site WEB de support technique.<\/li>\n<li>Rencontre annuelle d\u2019usagers.<\/li>\n<\/ul>\n<p>De plus, aussi longtemps que vous avez un contrat de service, COGEP\u00a0<strong>garantit<\/strong>\u00a0le transfert complet de toutes vos donn\u00e9es vers les versions futures.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"295\" height=\"300\" title=\"ti-cogep\" src=\"http:\/\/cogep.com\/wp-content\/uploads\/2015\/06\/ti-cogep-1-295x300.jpg\" alt class=\"img-responsive wp-image-27924\" srcset=\"https:\/\/www.cogep.com\/wp-content\/uploads\/2015\/06\/ti-cogep-1-200x204.jpg 200w, https:\/\/www.cogep.com\/wp-content\/uploads\/2015\/06\/ti-cogep-1-400x407.jpg 400w, https:\/\/www.cogep.com\/wp-content\/uploads\/2015\/06\/ti-cogep-1.jpg 555w\" sizes=\"(max-width: 640px) 100vw, 295px\" \/><\/span><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:3%;width:100%;\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-30370","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - COGEP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cogep.com\/fr\/support\/\" \/>\n<meta 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